Refund Policy - ITF-BULGARIA

Overview

At ITF-BULGARIA, we strive to ensure that our customers are satisfied with their purchases. In the event you are not completely satisfied with your purchase, we offer a clear refund policy as set out below.

Eligibility for Refunds

• Items must be returned within 30 days of purchase.
• Items must be in their original condition.
• Proof of purchase is required for a refund.

Non-Refundable Items

Certain items are non-refundable, including but not limited to:

• Custom-made goods
• Downloadable software products
• Perishable goods

Refund Process

To initiate a refund, please contact our customer service team with your order number and details about the product you wish to return. Our team will guide you through the process.

Once we receive your returned item, we will inspect it and notify you about the status of your refund. Approved refunds will be processed within 5-7 business days, and a credit will be applied to your original method of payment.

Contact Us

If you have any questions about our refund policy, please contact us at: